The residents of Shanti Nagar Sindhi Para await justice as they continue to suffer from unmerited load shedding and poor service delivery.

Karachi, Sindh

Residents of Shanti Nagar’s Sindhi Para, located in Union Council 7, District East Karachi, have been enduring unjust and prolonged load shedding for the past five months—an issue they claim began after they filed a formal complaint with the Federal Ombudsman. The matter has since developed into a complex legal case involving multiple agencies.

According to the residents, the complaint was originally submitted to the Federal Ombudsman five months ago. On February 11, 2025, the Ombudsman issued an order in the case, referring it to NEPRA (National Electric Power Regulatory Authority) due to technical reasons, with clear instructions to conduct an inspection of the area.

Subsequently, on February 19, 2025, NEPRA issued a letter to K-Electric requesting para-wise comments on the matter. However, instead of submitting detailed comments, K-Electric provided a generic report that vaguely attributed the issue to a high-loss “Pipe Factory” feeder, which, according to them, included the Sindhi Para area.

On March 17, 2025, the complainants formally rejected this report, arguing that their actual electricity supply came from the Shanti Nagar Feeder—not the Pipe Factory feeder—and alleged that this change was made secretly during nighttime hours. Evidence supporting this claim was also submitted.

The first hearing took place on March 26, 2025, where the applicants further alleged that K-Electric, in collusion with local parties, allowed illegal “Kunda” connections in areas outside Shanti Nagar Sindhi Para and failed to take action against them. They also highlighted that the Shanti Nagar Feeder, which originally supplied power to their area, was being used for power theft through the PMT (Pole-Mounted Transformer), which eventually became defaulted.

Based on these claims, NEPRA ordered an official inspection of the area, which was conducted on April 17, 2025. The inspection reportedly confirmed the residents’ allegations. The inspection team then directed K-Electric to conduct a detailed survey, prepare a mapping plan to separate the area’s power supply, and provide cost estimates (with and without financial burden on consumers) within seven days.

Despite these clear directions, during the final hearing held on May 14, 2025, K-Electric failed to submit a comprehensive report or respond adequately to the arguments presented by the complainants.

The Advisor of Consumer Affairs at NEPRA has now reserved the final decision, which is expected to be announced within the next 15 days.

The residents of Shanti Nagar Sindhi Para await justice as they continue to suffer from unmerited load shedding and poor service delivery.

Read: K-Electric Torments Sindhi Society Residents

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